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Frequently asked questions
Do you take group bookings?
You can book online for up to 6 people. For group bookings larger than this, please call the restaurant on 01752 279500. To secure all reservations, credit or debit card details are required. No charges are made to your card to secure the booking, and your details are encrypted and stored securely in line with PCI DSS. Once we have verified your credit or debit card details, we will send you an email confirmation, which also outlines our cancellation policy. Cancellations or alterations require a minimum of 24 hours’ notice by email or telephone. Without such notice, we reserve the discretion to charge a cancellation fee of £15 per head to your card. If we are able to resell your cancelled table, we will always waive our cancellation fee. This policy is in place to prevent no-shows. info@jollyjacksplymouth.com or call 01752 279500 for any changes.
What is your cancellation policy?
To secure all reservations, credit or debit card details are required. No charges are made to your card to secure the booking, and your details are encrypted and stored securely in line with PCI DSS. Once we have verified your credit or debit card details, we will send you an email confirmation, which also outlines our cancellation policy. Cancellations or alterations require a minimum of 24 hours’ notice by email or telephone. Without such notice, we reserve the discretion to charge a cancellation fee of £15 per head to your card. If we are able to resell your cancelled table, we will always waive our cancellation fee. This policy is in place to prevent no-shows. Please contact us at [info@jollyjacksplymouth.com](mailto:info@jollyjacksplymouth.com) or call 01752 279500 for any changes.
Can I purchase gift vouchers?
Absolutely! You can purchase gift vouchers on our homepage or by clicking this link https://squareup.com/gift/MLX39N8Z9Q8M5/order
Do you cater for dietary requirements?
We believe everyone deserves to enjoy great food! Many of our dishes can be tailored for gluten or dairy-free diets without compromising on flavour. From our famous gluten-free fish and chips to a comforting fish pie, we’ve got you covered. Download our menu and discover your new favourite dish!
Do you serve Sunday roast all day?
* Sunday Roast will not be served throughout July & August
We prepare a limited number of roasts, dependent on our pre-bookings. To guarantee a roast, we recommend booking in advance. When they sell out, they sell out, so if you're chancing a walk-in, we can't guarantee you'll get one
Call 01752 279500 or follow the link https://book.nomnom-app.net/6fd08989
Are you dog friendly?
Yes, we are! We love to see your four-legged friends. We do kindly request that they are kept on leads during their visit. Please note, when booking online, select the bar area as this is a dog-friendly space.
Can I get a copy of your menu?
Of course, our menus are available for you to download here:
Is there a dress code?
We are a casual establishment, muddy boots and soggy sailors are all welcome.
We do politely request that guests come fully clothed and tops are kept on even when the sun is shining.
Can we reserve outdoor tables?
Our outdoor space is extremely popular and operates on a first-come, first-served basis. We cannot reserve outdoor tables. Please arrive early to secure a spot.
What are the terms and conditions for the voucher giveaway?
One voucher, valued at 10% off food purchases, will be given with every bill for Sunday lunch booked before Christmas. Only one voucher can be used per transaction. Vouchers cannot be combined or accumulated. Vouchers are valid for redemption on food purchases only and can be redeemed throughout January and February 2025. Vouchers are non-transferable, non-exchangeable, and cannot be redeemed for cash. Lost, stolen, or damaged vouchers cannot be replaced. Jolly Jacks reserves the right to amend or withdraw this offer at any time without notice.
What are the terms and conditions for The Big Brunch?
1. Prices listed are per person and include the items specified on the menu. 2. Additional breakfast extras will be charged separately. 3. No substitutions or switches are allowed on any menu items. 4. The Boozy Brunch deal is available to guests aged 18 and over only. 5. Valid ID may be requested to verify age. 6. Please drink responsibly. Management reserves the right to refuse service to anyone deemed to be intoxicated or behaving inappropriately. 7. All bookings are subject to availability, and management reserves the right to amend or cancel the event if necessary.

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