Question 1

Do you take group bookings?

Accepted Answer

You can book online for up to 6 people. For group bookings larger than this, please call the restaurant on 01752 279500. To secure all reservations, credit or debit card details are required. No charges are made to your card to secure the booking, and your details are encrypted and stored securely in line with PCI DSS. Once we have verified your credit or debit card details, we will send you an email confirmation, which also outlines our cancellation policy. Cancellations or alterations require a minimum of 24 hours’ notice by email or telephone. Without such notice, we reserve the discretion to charge a cancellation fee of £15 per head to your card. If we are able to resell your cancelled table, we will always waive our cancellation fee. This policy is in place to prevent no-shows. Please contact us at [info@jollyjacksplymouth.com](mailto:info@jollyjacksplymouth.com) or call 01752 279500 for any changes.

Question 2

What is your cancellation policy?

Accepted Answer

To secure all reservations, credit or debit card details are required. No charges are made to your card to secure the booking, and your details are encrypted and stored securely in line with PCI DSS. Once we have verified your credit or debit card details, we will send you an email confirmation, which also outlines our cancellation policy. Cancellations or alterations require a minimum of 24 hours’ notice by email or telephone. Without such notice, we reserve the discretion to charge a cancellation fee of £15 per head to your card. If we are able to resell your cancelled table, we will always waive our cancellation fee. This policy is in place to prevent no-shows. Please contact us at [info@jollyjacksplymouth.com](mailto:info@jollyjacksplymouth.com) or call 01752 279500 for any changes.

Question 3

Can I purchase gift vouchers?

Accepted Answer

Absolutely! You can purchase gift vouchers online via our homepage.

Question 4

Do you cater for dietary requirements?

Accepted Answer

We believe everyone deserves to enjoy great food! Many of our dishes can be tailored for gluten or dairy-free diets without compromising on flavour. From our famous gluten-free fish and chips to a comforting fish pie, we’ve got you covered. Download our menu and discover your new favourite dish!

Question 5

Do you serve Sunday roast all day?

Accepted Answer

* Sunday Roast will not be served throughout July & August

As the days get longer and warmer, we’ve noticed your Sunday cravings are changing too. The hearty roast is taking a seasonal backseat while seafood & small plates take centre stage. Our Sunday Roasts will be limited & served no later than 4pm or until they’re gone. Once they’re gone, they’re gone. We highly recommend booking ahead if a roast is a must. Otherwise, lean into the season with fresh fish, small plates, and cold drinks by the water. 01752 279500

Question 6

Are you dog friendly?

Accepted Answer

Yes, we are! We love to see your four-legged friends. We do kindly request that they are kept on leads during their visit. Please note, when booking online, select the bar area as this is a dog-friendly space.

Question 7

Is there a dress code?

Accepted Answer

We are a casual establishment, muddy boots and soggy sailors are all welcome.

We do politely request that guests come fully clothed and tops are kept on even when the sun is shining.

Question 8

Can we reserve outdoor tables?

Accepted Answer

Our outdoor space is extremely popular and operates on a first-come, first-served basis. We cannot reserve outdoor tables. Please arrive early to secure a spot.

Question 9

What are the terms and conditions for the voucher giveaway?

Accepted Answer

One voucher, valued at 10% off food purchases, will be given with every bill for Sunday lunch booked before Christmas. Only one voucher can be used per transaction. Vouchers cannot be combined or accumulated. Vouchers are valid for redemption on food purchases only and can be redeemed throughout January and February 2025. Vouchers are non-transferable, non-exchangeable, and cannot be redeemed for cash. Lost, stolen, or damaged vouchers cannot be replaced. Jolly Jacks reserves the right to amend or withdraw this offer at any time without notice.

Question 10

Christmas Reservation T's & C's

Accepted Answer

We look forward to welcoming and celebrating with you this season.

Here's everything you need to know. The Christmas Menu is available 30th November to 21st December (excluding Sunday's) Pre orders will be required via email a week before your reservation, a link to the menu can be found on your confirmation email.

To secure all reservations credit or debit card details are required. No charges are made to your card to secure the booking, and your details are encrypted and stored securely in line with PCI DSS.

Cancellations require a minimum of 24 hours’ notice. Cancellations can be made by clicking the 'Cancel booking' button on your email confirmation. Without such notice, we reserve the discretion to charge a cancellation fee of £15 per head to your card.

If we are able to resell your cancelled table, we will always waive our cancellation fee.  Please understand this is to prevent no shows.

Question 11

What are the terms and conditions for The Big Brunch?

Accepted Answer

1. Prices listed are per person and include the items specified on the menu. 2. Additional breakfast extras will be charged separately. 3. No substitutions or switches are allowed on any menu items. 4. The Boozy Brunch deal is available to guests aged 18 and over only. 5. Valid ID may be requested to verify age. 6. Please drink responsibly. Management reserves the right to refuse service to anyone deemed to be intoxicated or behaving inappropriately. 7. All bookings are subject to availability, and management reserves the right to amend or cancel the event if necessary.

Frequently asked questions